Answered By: Jackie Stevens Last Updated: Jun 16, 2020 Views: 133990
There may be a number of reasons why, if you have had the Cite While You Write (CWYW) add-in showing in Word previously, it may have dropped off. Below are solutions for both Mac and Windows devices:
To reinstate the EndNote tab in Word on Windows devices, please follow the instructions below in the first instance:
- In Word, click the File tab and choose Options.
- Select Add-Ins from the left hand menu.
- Under the heading Active Application Add-ins, check whether you have the EndNote Cite While You Write COM Add-in (see the Type column).
- If it is not listed, then go down to the bottom of the window to the Manage drop-down list.
- With COM Add-ins showing, click Go...
- If CWYW is installed, then EndNote Cite While You Write will appear as one of the add-ins available. Make sure the box beside it is ticked, then click OK.
- The EndNote ribbon should appear immediately in Word.
To re-instate EndNote X8/X9 in Word on Macs, please see the first link below.
If this solution does not fix the issue, please refer to the Cite While You Write FAQs page from the EndNote website (linked below) - scroll down to find the answer that fits your versions of Word and EndNote.
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- I already installed EndNote 8 and it still can be used before I upgrade MS office. I followed up the steps. After step 5, I didn't see "EndNote Cite While You Write" appearing in the add-ins available. What should I do?
- Hello ShuYi, if you are student at our University, please contact me using your Notre Dame email address and I can help you troubleshoot. If not, you can follow the links provided and view the Clarivate EndNote knowledgebase.
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