Answered By: Michael Cullen
Last Updated: Sep 11, 2017     Views: 19

It would be worth your checking with Student Administration whether there are student records for both your previous and current (Honours) courses present in the MAZE student administration system.

If so, that may be compromising your off-campus access to Library eResources, as there can only be one student record in Maze in order for off-campus authentication to be successful, that is, a unique student ID number.

The same situation has arisen previously for other Honours students and was resolved once student records for their old courses were archived.