Q. Can't find anything in Summon
Can't find anything in Summon. I have spent over 5 hours trying to sources and all i get is "citation online".
Thank you for your feedback. This issue is now resolved.
The Summon administrator default settings were changed by the vendor without informing us: they were erroneously set to include "results beyond your library's collections".
Having this box checked allows Summon to scrape national and international catalogues, databases and the internet for content matching your search, and no single library would hold all this content. In the short term to correct this yourself, uncheck the box at the top of your results list.
May I take this opportunity to assure you that the University is fully committed to providing optimum funding for scholarly sources, and Library staff work very hard to maximise the allocated budget across all disciplines. In recent years the University Library has undergone an external benchmarking review and was highly commended for the resource coverage it provides compared to other universities.
Should you have any further queries relating to this issue, please contact email@example.com
Manager, Research Services
University Library | St Teresa's Library