Answered By: Ellen Quilty
Last Updated: Feb 14, 2023     Views: 7

If you have a specific question, click on the ‘Connect Now’ button on your Studiosity home page. 

Write your question (you can use the sketch tool as well if you need to), indicate what sort of help you need, then click on ‘Connect to a Specialist’. Then you will be connected directly to a specialist or placed in a queue. You can choose to use text chat or make a voice call.

Don’t worry, you will be able to see exactly how long the wait will be one a specialist has accepted the request. 

You can access the recording of your voice chat, or transcript of a text chat at any time under the ‘My Recent Activity’ tab.