Answered By: Jackie Stevens
Last Updated: Jan 28, 2022     Views: 19

If you get the following message after editing your research data management plan (RDMP), then it may be because you have two accounts - possibly a staff and a student one - with the same email address in Active Directory.

RDMP error while saving message

If you see this error:

  1. Copy the text you have added to your form, and save it elsewhere. If you close the form, you will lose the edits you made.
  2. Submit a Report a system problem ticket to IT using the form linked below, specifying ResearchData@ND as the system in the Summarise the problem field. Describe the issue in the description area.
  3. If the ticket cannot be resolved by IT please contact a Librarian in Research Services (link below).