Answered By: Natsu Asakura
Last Updated: Oct 22, 2018     Views: 1386

Before you contact IT Services, please try looking at the list of saved responses under the IT Support topic in AskUs - you may find the solution to your issue.

However, if you require assistance by IT Service Desk Officers (for example, for login and password related issues), please contact IT Support via the link below.


Please note that IT support is available between 08:00 and 17:00 (all campuses) on weekdays (excluding public holidays).

During busy periods, you may find that your call is not attended to immediately. Please try calling back later or send us an email (contact in the link below) and include the following information:

1) Student ID /Staff ID

2) Full Name

3) Contact Number

4) Nature of request/issue/error message



Reviewed / Updated:5/3/2018