Answered By: Natsu Asakura
Last Updated: Mar 13, 2018     Views: 1221

Before you contact IT Services, please try looking at the list of saved responses in AskUs - see the questions listed on the previous page, and you may find the solution to your issue.

However, if you require any assistance by IT Service Desk Officers (including all login and password related issues), please contact us via the details below:

Please note that IT support is available between 08:00 and 17:00 (all campuses), during the weekdays, except for public holidays. During the busy period, you may find that your calls are not attended immediately. Please try to call us later or send us an email including the below information.

1) Student ID /Staff ID

2) Full Name

3) Contact Number

4) Nature of request/issue/error message



Students in Fremantle

Email : 
Phone: +61 8 94330777
In Person: St Teresa's Library (ND7) or IT Building (ND48)


Staff Members in Fremantle

Phone: +61 8 94330999
In Person: IT Building (ND48)


Students and Staff Members in Sydney

Phone: +61 2 82044444
In Person:Buckland House (Broadway Campus, NDS4) 

Students in Broome

Email : 
Phone: +61 8 94330777
In Person: Building NDB2


Staff Members in Broome

Phone: +61 8 94330999 or +61 8 9192 0632
In Person: Building NDB2




Reviewed / Updated:13/3/2018