Answered By: Lucy Kelleher
Last Updated: Feb 07, 2023     Views: 28901

Clearing your browser cache can clear issues related to the loading of a webpage. Common issues include boxes and images not loading, error when accessing the Blackboard portal including Leganto, and not showing your exam timetable in allocate.

Refer to the browser support pages linked below for instructions on how to clear the cache. 

If clearing cache does not help to fix the problem, please kindly contact IT Service Desk.

Please be aware clearing the cache may require a reboot of your browser or personal device. It is also important to update your browser regularly to ensure uninterrupted access to University systems and resources.