Answered By: Patricia Farnan Last Updated: Sep 11, 2017 Views: 31
Sometimes you may find that when clicking on a search result in Summon, you end up at a page that looks like this, with a sidebar on the right of screen, and a blank page beside it.
When this problem occurs, please report the problem by clicking the “Report a problem” link. Secondly, to access the article please click the “Click here for full citation and content information” link at the bottom of the sidebar:
When you get to the citation page, click the large blue button “Full Text Online”:
This should take you to a page where you can access the article.
Please report any problems accessing articles through this method via the “Report a problem” link mentioned above.