Answered By: Natsu Asakura
Last Updated: Sep 11, 2017     Views: 397

Please read the below before changing the password.

  • You must know your current password correctly before resetting password.
  • If you forget your current password, please contact IT Services to reset password.
  • Log off from any ND Portal applications before changing password.
  • Please also allow 45 minutes for your password to replicate across all systems on the Notre Dame network.
  • Make sure you update the password of email app on your tablets and mobile phones immediately after you change the password.
  • Quite often, your account will be locked if you did not changed the password of mobile apps.
  • Your new password must meet to the following security requirements;

-         Must be at least 7 characters in length.

-         Must contain a capital letter, lowercase letters and a number

-         Eg. (1,2,3,4,5 etc.).

-         Cannot contain your first name, last name or student number.

-         Can contain symbols if you wish to strengthen your password.

-         E.g (!@#$%^&*_+)

-         All passwords expire after 42 days and cannot be changed more than once in 24 hours.

-         You also cannot use the last 12 previously set passwords on your account.


<Reset / Change password on campus>

1.    Press CTRL + ALT + DELETE (on your keyboard).

2.    Click “Change Password”.

3.    In the following fields, type in your old password and your new password. (repeat the new password twice for confirmation).

4.    If your password change was successful, you will be notified with the successful message. Click “OK”.


If you require further assistance, please contact IT Services.



<Reset / Change password off campus>

1.       Open Web portal and click “Outlook Web App”.

2.       Login to email.

3.       If you password is due change, you should receive the notification.

If you receive this notification, click “Yes” to change password.

4.       Click your name on right top corner, and click “change password

5.       The domain should show as ” ND\your staff ID”.


6.       Type your current password.


7.       Type new password


8.       Type the new password again


9.       Click “Save”.

10.   You may wait at least 45 minutes until all system is reflected by the new log in password.


If you require further assistance, please contact IT Services.

Reviewed and updated on 8/8/2016