Answered By: Patricia Farnan Last Updated: Sep 11, 2017 Views: 101
Students who are having this problem will need to reset their password in the student portal. Even if you haven’t ever changed your password, this still needs to be done as a sort of ‘refresh’ of all your passwords to sync them all up.
This is the way IT have set things up.
Please let me know when you’ve tried this so I can be sure it will work for other students too.