Answered By: Ali Nearn
Last Updated: Sep 11, 2017     Views: 88

Currently Microsoft Outlook (Windows 7) will only accept URLs with no more than 256 characters in them, which means the links from the Summon Saved Items list may fail to open when you click on them.  However these links can be opened via one of the following means:

1. Use Outlook Web to access the email links (there are no restrictions on URL character length), or alternatively

2. In Outlook:

    > Double click on the email to open it in its own window

    > Click on Other Options drop down list & select View in Browser