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Q

What do I do if I have forgotten my student password?

Last Updated: Mar 16, 2017  |  831 Views
Topics: IT Services

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Answer

Your default log in password is provided on new student pack / USB during the orientation week.

If the default password does not work or forgot your password, please go through the below mentioned steps.

- Make sure that CAP Lock is not "ON"

- Do not try to log in more than 5 times otherwise the account will be locked.

- If you changed your password and forgot the new password or account is locked, please contact the IT Helpdesk on your campus for assistance.

Reviewed / Updated: 13/3/2017

Answered by Alison GowersBookmark and Share

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