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How do I access journal articles and the arts and sciences databases off campus?

How do I access journal articles and the arts and sciences databases off campus? Although my student name and password are working on campus, I am unable to access anything online in the library or even the homepage for databases such as JSTOR. Whenever I type in my password and student number the screen automatically defaults to a blank page with the words 'File missing: docs/deny.htm.' I have tried using safari and google chrome. I am currently an honours student.
Last Updated: Mar 31, 2017  |  15 Views
Topics: Databases

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It would be worth your checking with Student Administration whether there are student records for both your previous and current (Honours) courses present in the MAZE student administration system.

If so, that may be compromising your off-campus access to Library eResources, as there can only be one student record in Maze in order for off-campus authentication to be successful, that is, a unique student ID number.

The same situation has arisen previously for other Honours students and was resolved once student records for their old courses were archived.

Answered by Michael CullenBookmark and Share

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