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Q

Why is my eBook unavailbale for download ?

When I try to download an eBook I get a message that it is unavailable for download.
Last Updated: Dec 11, 2015  |  47 Views
 
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Answer

eBooks available in ePUB or PDF format may be  protected with Adobe Digital Rights Management (DRM). These  eBooks will require special software or reader apps to be able to be downloaded to a machine or mobile device and used offline.

If you would like to download an eBook to a personal computer or laptop, you will need to install Adobe Digital Editions (ADE).

If you are using a mobile device such as a smartphone or tablet, a reader app must be on the device to allow you to download and access an eBook.

If you have an eReader, you will need to transfer the eBooks from your computer to the eReader device. This means that you will need to download an eBook to your computer first (via ADE), and then transfer it to your eReader. No additional software is required on your eReader.

TIP: Generally single-user licence eBooks (SUPO) are not downloadable. If you are able to read an eBook online but are unable to download it, check the number of user’s availability.  This information is generally noted on the landing page prior to accessing the eBook content.

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